Service Product Group Patterns Library

One of my roles at JPMorgan Chase was in the Service Product Group, a team that designs internal servicing applications that call center specialists and branch bankers use. I helped document and define the patterns library, the design system for internal applications. My role included the following:

• Defined internal Chase “Account Name” tile

• Defined error state patterns

• Documentation of error state pattern guidelines

• Documentation of slide-in patterns

• Assurance of consistency with JPMorgan’s overall design system

• Team meetings to determine patterns

• Helped with defining the process for updating and logging patterns for the team

For more information on my work in the Service Product Group Patterns Library at JPMorgan Chase, please contact me at jjiang0121@gmail.com or (832) 297-4204. I am also happy to speak about my projects during your interview process.